Saturday, January 23, 2010

Netflix Long Waits

I'm tired of all the waiting for movies. This has been going on for a long time and there are lots of other dissatisfied customers. Short waits, long waits, very long waits. I've waited a couple of months for some new releases while they send me old releases that I have on my list at the end of my queue. I'm contacting Netflix Public Relations to see if they respond and have an explanation of why I have "eight" movies that are in some sort of "wait" status. See the screen capture below that shows the movies I'm currently waiting on. I'm going to include a link to this blog and I'll report back with their answer. I think they need to purchase more DVD's.

Here's the exact message I'm sending them.
"Many of your customers are dissatisfied with the many types of waits on their DVD's. Why is this problem so prevalent and what are you planning to do about it? The grocery store carries a better selection of movies that are actually available to rent, but it's not as convenient for me.
You don't need my account info to figure this out. Here's a link that shows the eight movies I'm currently waiting on."